Effective Date: March 2026
Spika USA (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and mobile applications (the “Services”).
By using our Services, you agree to the terms of this Privacy Policy.
Information We Collect
We may collect the following types of information:
Personal Information
- Name
- Email address
- Phone number
- Shipping and billing address
- Payment information (processed securely through third-party providers)
Usage and Device Information
- IP address
- Device type and operating system
- Browser type
- App interactions and usage data
How We Use Your Information
We use your information to:
- Process and fulfill orders
- Provide customer support
- Communicate with you about orders, updates, and promotions
- Improve our website, app, and services
- Monitor and analyze usage and trends
Sharing of Information
We may share your information with trusted third parties that help us operate our business, including:
- Payment processors
- Shipping and fulfillment providers
- Technology and hosting providers
We may also disclose information if required by law or to protect our rights.
Tracking and Analytics
We may collect limited usage and device data to improve performance and user experience.
We do not track users across third-party apps or websites for advertising purposes.
We may use third-party services (such as backend infrastructure or analytics tools) that collect limited technical data necessary to operate our Services.
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the internet is 100% secure.
Your Choices
You may:
- Opt out of promotional emails by following the unsubscribe link
- Contact us to access, update, or delete your personal information
Data Retention
We retain your information only as long as necessary to provide our Services and fulfill legal and business obligations.
Children’s Privacy
Our Services are not directed to individuals under the age of 13, and we do not knowingly collect personal information from children.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted with a revised effective date.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: support@spika.us.com
Website: https://spika.us.com